FAQ

A: We cater to active individuals and fashion-conscious customers of all ages – men, women, boys, and girls who appreciate premium Nike sportswear and partner brand apparel for both performance and everyday wear.

A: We specialize in high-quality performance gear including tops, shorts, socks, and seasonal clothing, offering fast global delivery (excluding some Asian and remote regions) from our Denver headquarters at unbeatable prices.

A: Our curated collection includes:

• Performance tops (for men, women, boys, and girls)
• Comfortable shorts
• High-quality socks
• Seasonal clothing essentials
• Active lifestyle apparel for the whole family

A: All our products follow standard Nike sizing. Please refer to the size chart available on each product page. If you need further assistance, our customer service team can help at [email protected].

A: We accept:

• Visa
• MasterCard
• JCB
• PayPal

A: Absolutely. We use industry-standard encryption to protect all transactions. We never store your full payment details on our servers.

A: Orders are processed quickly (within 1-2 business days). If you need to modify or cancel, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request.

A: We ship worldwide, excluding some Asian and remote regions. All orders are shipped from our Denver, US headquarters.

A: We offer two convenient options:

• Standard Shipping ($12.95) via DHL or FedEx: 10-15 business days after processing (1-2 business days)
• Free Shipping on orders over $50 via EMS: 15-25 business days after processing

A: You’ll receive a shipping notification email with a tracking number once your package leaves our facility. You can use this to track your order through the carrier’s website.

A: We offer 15-day returns from the date of delivery. Items must be unworn, in original condition with tags attached. Please contact our customer service at [email protected] to initiate your return.

A: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In such cases, we’ll provide a prepaid return label.

A: Once we receive your return, refunds are processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment provider.

A: Our friendly team is available via email at [email protected]. We typically respond within 24-48 hours.

A: Our customer service team operates Monday-Friday, 9AM-5PM Mountain Time (Denver, US). Emails received outside these hours will be answered the next business day.